Returns & Exchanges
At Topped Toys, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your exchange or refund is handled with care.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the original, unworn items with all designer tags attached into the original shipping box or a secure mailing bag.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring no previous tracking codes are visible.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your receipt; we will process your refund or exchange within 5-7 business days of receipt.
