Frequently Asked Questions

Everything you need to know about shopping at Topped Toys

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders can take between 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start a claim.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I track my order in real-time?

Yes, once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.

Are your products ethically sourced?

At Topped Toys, we are committed to sustainability. We work exclusively with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.